Phone: 03 9755 1990
Fax: 03 9755 2792 POST: 1 Church Street, Kallista, VIC, 3791 NOTE: Due to our concerns over privacy, encryption and security of your records, we do not offer an email address for communication. You may phone , fax or post us. We apologize for the inconvenience however we are aware even the best systems may be broken into, so this is one extra precaution we take. OPENING HOURS: Monday: 9.00 am to 5:30 pm Tuesday: 9.00 am to 5.30 pm Wednesday: 9.00 am to 5.30 pm Thursday: 9.00 am to 5.30 pm Friday: 9.00 am to 5.30 pm Saturday: at Selby and Monbulk |
WHERE TO FIND US:
1 Church Street, Kallista, VIC, 3791 PRIVACY POLICY:
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COMPLIMENTS & COMPLAINTS
We welcome your feedback on all aspects of our service, so feel free to talk to any of our staff or use the Suggestion Box in the waiting room. Patient satisfaction affects health outcomes and our practice acknowledges that despite our best intentions, complaints may arise. Our practice deals with complaints in a courteous and understanding manner.
If you have a suggestion or a complaint, you may:
Write a letter addressed to 'The Practice Manager' and drop it in at reception
OR Call us on 97543999 and ask to speak to our Practice Manager.
If you are unable to resolve the issue with us, you may contact:
The Office of the Health Services Commission (Victoria) on 1800 136 066
We welcome your feedback on all aspects of our service, so feel free to talk to any of our staff or use the Suggestion Box in the waiting room. Patient satisfaction affects health outcomes and our practice acknowledges that despite our best intentions, complaints may arise. Our practice deals with complaints in a courteous and understanding manner.
If you have a suggestion or a complaint, you may:
Write a letter addressed to 'The Practice Manager' and drop it in at reception
OR Call us on 97543999 and ask to speak to our Practice Manager.
If you are unable to resolve the issue with us, you may contact:
The Office of the Health Services Commission (Victoria) on 1800 136 066